Privacy Policy - Raphson LLC

Last Updated: August 22, 2026

1. Introduction

Raphson LLC (“Raphson LLC,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you provide when using our website, raphsonllc.com, and our services.

This Privacy Policy explains what information we collect, how we use it, how we share it, and the choices available to you.

By using our website or purchasing our services, you acknowledge the practices described in this Privacy Policy.

2. Information We Collect

We may collect the following categories of information:

Information you provide directly

Full name
Email address
Company name
WhatsApp or other phone number, if provided
Billing information
Information included in your inquiries or messages
Service preferences and requirements
Information you provide when purchasing a service

Order and transaction information

When you purchase a service through our website, WooCommerce may process information necessary to complete and manage your order, including customer details, billing information, purchased services, order history, and related transaction information.

Automatically collected information

When you visit our website, certain information may be collected automatically, including:

IP address
Browser type
Device type
Operating system
Pages visited
Referring website
Approximate geographic information
Date and time of visits
Website interaction and usage information

3. How We Use Your Information

We may use collected information to:

Provide and deliver our services
Process and manage service orders
Process payments
Respond to inquiries and customer requests
Communicate with customers about services and orders
Provide customer support
Improve our website and services
Analyze website traffic and user behavior
Measure advertising and marketing performance
Send newsletters or marketing communications when permitted
Prevent fraud, abuse, and unauthorized activity
Maintain website security
Comply with applicable laws and legal obligations

4. Payment Processing

When you purchase our services, payments may be processed through third-party payment processors. We will provide information about the payment service providers used on this website when payment processing is enabled.

5. Analytics

We may use analytics technologies to understand how visitors use our website and to improve our services and user experience.

6. Advertising & Marketing

We may use advertising and conversion-tracking technologies from third-party platforms to measure marketing performance and improve our advertising activities.

7. Email Communications

We may use third-party email service providers to manage customer communications, newsletters, and marketing emails.

8. Contact Forms

Our website uses Contact Form 7 to collect information submitted through our contact forms.

Depending on the form, information may include:

Name
Email address
Company name
WhatsApp number
Service of interest
Message or project requirements

We use this information to respond to your inquiry and communicate with you regarding your request.

9. Cookies and Tracking Technologies

Our website may use cookies and similar technologies to:

Keep the website functioning properly
Remember certain preferences
Support WooCommerce functionality
Understand website usage
Analyze website performance
Measure advertising effectiveness

Third-party services such as Google Analytics, Meta, Stripe, and other integrated services may also use cookies or similar technologies in connection with their services.

You can manage or restrict cookies through your browser settings. Disabling certain cookies may affect some website functionality.

10. How We Share Information

We may share personal information with trusted third-party service providers when necessary to operate our business and provide our services.

These may include:

Stripe for payment processing
WooCommerce for e-commerce and order management
Google Analytics for website analytics
Meta for advertising and conversion measurement
Mailchimp for email communications
Website hosting, security, technical, and infrastructure providers
Professional advisers, legal authorities, or other parties when required by law

We do not sell your personal information as a standalone commercial product.

11. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including providing services, maintaining business and transaction records, resolving disputes, preventing fraud, and complying with legal obligations.

The retention period may vary depending on the type of information and the reason it was collected.

12. Data Security

We take reasonable administrative, technical, and organizational measures to protect personal information against unauthorized access, alteration, disclosure, or destruction.

However, no method of transmission or electronic storage is completely secure, and we cannot guarantee absolute security.

13. Your Privacy Rights

Depending on where you live and applicable law, you may have certain rights regarding your personal information.

These may include the right to:

Request access to personal information we hold about you
Request correction of inaccurate information
Request deletion of certain personal information
Request information about how your information is collected or used
Opt out of certain marketing communications
Exercise other privacy rights provided by applicable law

To make a privacy-related request, contact us using the information below.

We may need to verify your identity before processing certain requests.

14. California Privacy Rights

If you are a California resident, you may have additional rights under applicable California privacy laws, including rights relating to access, deletion, correction, and certain disclosures regarding the collection and use of personal information.

Where applicable, you may also have rights concerning certain targeted advertising or sharing of personal information for advertising purposes.

To exercise applicable California privacy rights, contact us at:

info@raphsonllc.com

WhatsApp: +1 (302) 690-8594

We will process eligible requests in accordance with applicable law.

15. Children’s Privacy

Our website and services are not directed toward children under the age of 13.

We do not knowingly collect personal information from children under 13. If you believe that a child has provided us with personal information, please contact us so that we can take appropriate action.

16. Third-Party Websites

Our website may contain links to third-party websites, platforms, or services.

We are not responsible for the privacy practices, security, or content of third-party websites. We encourage you to review the privacy policies of those websites before providing personal information.