Shipping & Delivery Policy
Last Updated: August 22, 2026
1. Overview
Raphson LLC provides primarily digital and professional e-commerce services. Our services are delivered electronically and do not generally require physical shipping.
This Shipping & Delivery Policy explains how purchased services are delivered to customers.
2. No Physical Shipping for Services
Services purchased through raphsonllc.com are digital or professional services.
Therefore:
- No physical product will normally be shipped.
- No shipping address is required for service delivery unless specifically requested.
- Customers will not receive a physical package for digital services.
- Standard shipping charges do not apply to service purchases.
3. Service Delivery
After a service order has been successfully placed and payment has been confirmed, Raphson LLC will review the order and begin the service according to the applicable service description or agreed project scope.
Depending on the service, deliverables may be provided through:
- Digital reports
- Cloud-based documents
- Online files or folders
- Client communication platforms
- Other agreed digital delivery methods
4. Estimated Delivery Time
Service delivery times vary depending on the service and package purchased.
Where a specific estimated delivery time is displayed on a service page, that timeframe will generally begin after:
- Payment has been successfully confirmed; and
- We have received the information, access, files, or instructions reasonably necessary to begin the work.
If additional information is required from the customer, the delivery timeframe may be extended until the required information is received.
5. Customer-Related Delays
Customers are responsible for providing accurate and complete information needed to perform the service.
Delivery may be delayed if the customer:
- Does not provide required information
- Provides incomplete or inaccurate information
- Delays approvals or feedback
- Does not provide required account or platform access
- Becomes unavailable during the project
Such delays may affect the estimated delivery date.
6. Product Research Services
For product research services, the completed research may be delivered electronically in the form of reports, spreadsheets, documents, or other agreed formats.
Delivery of a research report does not guarantee sales, revenue, profitability, product approval, rankings, or business success.
7. E-commerce Development Services
For website or e-commerce development services, delivery may occur through:
- Website deployment
- Staging environment
- Digital files
- Administrative access
- Other agreed digital methods
The exact delivery process and timeframe may vary depending on the project scope.
8. Marketplace and Digital Marketing Services
For marketplace management, PPC, digital marketing, and related services, work may be performed directly within the customer’s authorized accounts or through agreed reporting and communication channels.
Delivery of reports, campaign work, listings, research, or other digital deliverables will generally occur electronically.
9. Service Completion
A service will generally be considered delivered when the agreed deliverables have been provided or the agreed service period has been completed.
Customers should review delivered work promptly and notify us of any material issue within the timeframe specified in the applicable service agreement or our Refund & Cancellation Policy.
10. Delivery Issues
If you believe that you have not received a purchased service or expected deliverable within the applicable timeframe, please contact us:
Please include:
- Your name
- Order number
- Service purchased
- Date of purchase
- Description of the issue
We will review the order and respond appropriately.
11. Changes to This Policy
Raphson LLC may update this Shipping & Delivery Policy when our services, delivery methods, or business practices change.
Any changes will be reflected by updating the Last Updated date at the top of this page.
12. Contact Us
Raphson LLC
104 QUIGLEY BLVD
New Castle, DE 19720
USA
Email: info@raphsonllc.com
WhatsApp: +1 (302) 690-8594